These Terms of Service ("Terms") govern your use of the Feelivya mobile application (the "App") and the website feelivya.com, operated by Feelivya ("we", "our", "us"). By creating an account or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the App.
1. Eligibility
- You must be at least 13 years old (or the minimum age required in your country) to use Feelivya.
- If you are under the age of legal majority in your country, you must have permission from a parent or guardian.
- You must provide accurate information when you register, including your date of birth.
- If we learn that a user is under the minimum age, we may delete the account. See our Child Safety Standards.
2. Your Account
- You are responsible for keeping your password secure and for all activity under your account.
- One person may not run multiple accounts to evade a ban or to mislead others.
- Tell us immediately at support@feelivya.com if you believe your account has been accessed without permission.
- You can review the devices signed in to your account and log out of them from the App's settings.
3. What Feelivya Offers
Feelivya is a social media platform. Depending on your device and version, the App lets you create posts, stories, and short videos, watch videos, chat with friends and groups, make audio and video calls, share media, use an in-app marketplace (MetBuy), and use other features we add over time. We may add, change, or remove features at any time.
4. Your Content
- You own your content. Photos, videos, posts, comments, messages, and other material you upload remain yours.
- License to us. To run the service, you give us a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, resize, compress, and distribute your content inside the App and to the audience you choose. This license ends when you delete the content or your account, except where others have already shared it or where we must keep a copy for legal or security reasons.
- Your responsibility. You are responsible for what you post. You confirm that you have the right to share it and that it does not violate anyone else's rights.
- Content you post publicly can be seen, saved, and shared by others. Use the privacy options in the App to control who sees your content.
5. Acceptable Use
You agree not to use Feelivya to:
- Post or send content that is illegal, hateful, threatening, harassing, or that promotes violence or self-harm.
- Share nudity, sexually explicit material, or any sexual content involving minors. We have zero tolerance for child sexual abuse material and report it to the authorities.
- Impersonate another person, or pretend to be affiliated with a person or organization.
- Bully, stalk, or share another person's private information, photos, or messages without consent.
- Send spam, scams, fake offers, phishing links, or unsolicited advertising.
- Upload viruses, or try to hack, scrape, reverse engineer, overload, or interfere with the App or our servers.
- Use bots or automated tools to create accounts, follow, like, or message.
- Post content that infringes copyright, trademarks, or other intellectual property rights.
- Sell illegal, stolen, counterfeit, or dangerous goods or services.
- Record or share calls or private conversations of others without their consent where the law requires it.
6. Reporting, Blocking and Enforcement
- You can report posts, comments, messages, and accounts, and you can block or mute other users, from inside the App.
- We may review reported content. We may remove content, limit features, suspend, or permanently ban accounts that break these Terms, put others at risk, or that we are required by law to act on.
- We may act without prior notice where needed to protect users, the App, or the public.
- If you believe we made a mistake, contact support@feelivya.com and we will review it.
7. Messages and Calls
- Messages, voice messages, media, and calls are delivered through our cloud infrastructure and third-party providers described in the Privacy Policy.
- Do not rely on Feelivya for emergency communication. Calls may fail or be delayed depending on your network and device.
- You are responsible for the people you add to groups and the content you send in them.
8. Marketplace (MetBuy)
- MetBuy lets users list and discover products. Feelivya is a platform only. Unless we clearly say otherwise, we are not a party to any sale between users and do not guarantee the quality, safety, legality, or delivery of any item.
- Sellers are responsible for accurate listings, prices, lawful goods, and any taxes or legal duties.
- Buyers should check the seller and item carefully, and avoid paying in advance to people they do not know.
- We may remove listings and accounts that appear fraudulent or unlawful.
9. Advertising, Wallet and Payments
- The App may show ads, including ads from third-party networks such as Google AdMob, and sponsored posts.
- If you create an ad campaign or use a wallet or payment feature, you agree to provide accurate payment information and to follow the campaign and payment rules shown in the App. Ads must follow our Acceptable Use rules and applicable advertising laws.
- Unless the law requires otherwise, fees paid for ads or services that have already been delivered are non-refundable. We may change prices and rules with notice in the App.
- We may withhold or reverse wallet balances or earnings obtained through fraud, abuse, or violation of these Terms.
10. Translation and Automated Features
Some features, such as caption or message translation, use automated technology from third-party providers. When you use them, the relevant text may be sent to those providers to produce the result. Automated results may be inaccurate, so do not rely on them for important decisions.
11. Our Rights
The App, its design, logos, code, and all content we create are owned by Feelivya or its licensors and are protected by law. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for its intended purpose. You may not copy, modify, sell, or distribute any part of the App except as allowed by law.
12. Copyright and Takedown
If you believe content on Feelivya infringes your copyright, email support@feelivya.com with your name, a description of the work, the location of the content in the App, and a statement that you are the owner or authorized to act for the owner. We may remove content and may terminate the accounts of repeat infringers.
13. Third-Party Services
The App relies on third-party services (for example, cloud hosting, storage, push notifications, and advertising). These services have their own terms and policies. We are not responsible for services we do not control.
14. Updates and Availability
We may release updates, and some updates may be required to keep using the App. We do not guarantee that the App will always be available, uninterrupted, or error-free. We may suspend or discontinue the App or any part of it.
15. Ending Your Use
- You can stop using Feelivya at any time. You can disable or delete your account from the App's settings, or follow the steps at feelivya.com/delete.
- When you delete your account, your personal data is handled as described in the Privacy Policy.
- We may suspend or terminate your access if you violate these Terms or if the law requires it. Sections that by their nature should continue (such as ownership, disclaimers, and limits of liability) survive termination.
16. Disclaimers
The App is provided "as is" and "as available". To the fullest extent allowed by law, we make no warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, and non-infringement. We do not control what users post and are not responsible for user content or conduct.
17. Limitation of Liability
To the fullest extent allowed by law, Feelivya and its owners, team, and partners will not be liable for any indirect, incidental, special, or consequential damages, or for loss of data, profits, or reputation, arising from your use of the App. Where liability cannot be excluded, it is limited to the amount you paid us in the 12 months before the claim, or zero if you paid nothing. Nothing in these Terms limits liability that cannot be limited by law.
18. Indemnity
You agree to be responsible for claims, losses, and costs arising from your content or from your breach of these Terms or of any law, to the extent permitted by law.
19. Governing Law
These Terms are governed by the laws of Bangladesh, without regard to conflict-of-law rules. Disputes will be handled by the competent courts in Bangladesh, unless mandatory consumer laws in your country say otherwise.
20. Changes to These Terms
We may update these Terms from time to time. We will post the new version on this page and update the "Last updated" date. If a change is significant, we will also notify you in the App. By continuing to use the App after a change, you accept the updated Terms.
21. Contact Us
If you have any questions about these Terms, contact us:
- Email: support@feelivya.com
- Website: https://feelivya.com