Feelivya ("we", "our", "us") operates the Feelivya mobile application (the "App") and the website feelivya.com. Feelivya is a social media platform where people can connect, share posts, and chat with others. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
Information you provide:
- Account information: name, username, email address, phone number (if used for sign-in), password (stored securely by our authentication provider).
- Profile information: profile photo, bio, and other details you choose to add.
- Content you create: posts, photos, videos, comments, likes, messages, and other content you share.
- Communications: messages you send to us for support or feedback.
Information collected automatically:
- Device information: device model, operating system version, language, and app version.
- Unique identifiers: Firebase installation ID, advertising ID (if ads are enabled), and push notification tokens.
- Usage data: features you use, screens viewed, and interactions with the App.
- Crash and performance data: logs that help us find and fix bugs.
Permissions: The App may request access to your camera, photos/media, microphone, and notifications. These are used only to provide features such as uploading photos, recording videos, and sending alerts. You can change these permissions anytime in your device settings.
2. How We Use Your Information
- To create and manage your account and let you sign in.
- To provide, operate, and improve the App and its features.
- To show your posts, profile, and messages to the people you choose to share them with.
- To send notifications about activity such as messages, comments, and follows.
- To detect, prevent, and address spam, abuse, fraud, and security issues.
- To analyze usage and fix crashes.
- To respond to your support requests.
- To comply with legal obligations.
3. Third-Party Services
We use trusted third-party services that may collect information as described in their own privacy policies:
- Firebase (Google): Authentication, Cloud Firestore / Realtime Database, Cloud Storage, Cloud Messaging, Analytics, and Crashlytics.
- Google Play Services.
- Google AdMob: only if we show ads in the App.
4. Sharing of Information
We do not sell your personal information. We may share information only in these cases:
- Publicly or with other users: Your profile and the content you post are visible according to the privacy options in the App. Anything you post publicly can be seen by others.
- Service providers: With the third-party services listed above, who process data on our behalf.
- Legal reasons: When required by law, court order, or to protect the rights, safety, and security of our users or the public.
- Business transfer: If Feelivya is involved in a merger, acquisition, or sale of assets, your data may be transferred with notice to you.
5. User-Generated Content and Safety
You are responsible for the content you post. Content that is illegal, hateful, harassing, sexually explicit, violent, or that infringes others' rights is not allowed. Users can report or block other users and content inside the App. We may remove content or suspend accounts that violate our rules.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the service. When you delete your account, we delete or anonymize your personal data within a reasonable time, except where we must keep some information for legal or security reasons.
7. Account and Data Deletion
You can request deletion of your account and associated data at any time by:
- Using the "Delete Account" option in the App's settings (if available), or
- Emailing us at support@feelivya.com from your registered email address with the subject "Delete My Account".
Full instructions are available at feelivya.com/delete. We will process your request within 30 days. Deleting your account removes your profile, posts, and personal data from our systems.
8. Data Security
We use reasonable technical and organizational measures, including encrypted connections (HTTPS) and secure cloud infrastructure, to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
The App is not intended for children under 13 years of age (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly. See also our Child Safety Standards.
10. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to withdraw consent. You can manage most of this from your profile settings or by contacting us.
11. International Data Transfers
Your information may be processed and stored on servers located outside your country, including through Google Firebase services. By using the App, you consent to such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date. Continued use of the App after changes means you accept the updated policy.
13. Website (feelivya.com)
When you visit our website, we collect limited technical information to count visits and understand how the site is used: your approximate device and browser type (derived from your browser's user agent), and the time of your visit. This information is stored using Google Firebase and is not used to identify you personally.
Our website may display advertisements provided by third-party ad networks. These networks may use cookies or similar technologies to show ads and measure their performance. You can control cookies through your browser settings.
14. Contact Us
If you have any questions about this Privacy Policy, contact us:
- Email: support@feelivya.com
- Website: https://feelivya.com